Frequently Asked Questions (Q&A)
Q: Can Traditional Chinese Medicine or massage therapy help me?
A: Just ask me, book a free personal consultation; that way, you can meet me in person and we can discuss your individual needs with absolutely no obligation on your part to get a treatment.
Q: What type of therapy am I paying for?
A: I combine a blend of several techniques including Acupuncture, Herbalism and Advanced Massage Therapy to create focused, thorough treatments that are both effective and tailored to each of my patients’ needs. I approach each case objectively based on each patient’s concerns and desired focus.
Please note: I am a professional health care provider and the bodywork treatments I offer are strictly therapeutic.
Q: What conditions can acupuncture treat?
A: Common complaints successfully and regularly treated include:
Q: I have never had acupuncture before; what happens during a session?
A: On your first visit I’ll spend some time going through your personal and medical history and a consultation form containing this information will be filled out. Your doctor's details are also required. In subsequent sessions a few minutes are spent at the start reviewing recent health and agreeing the treatment for the session. You should always feel free to speak up if you have any questions related to the treatment. Sessions usually last between 60 and 90 minutes and are strictly confidential, as is the information in your patient consultation sheet.
Q. What are your opening hours?
A: Tuesday to Saturday from 10am-6pm.
Q. Do I need to make an appointment?
A: Yes, please call to schedule as I prefer to work by appointment. Note that an advance notice of at least 24 hours is recommended. Appointments may be requested by e-mail, text message or phone call. I may be in consultation when you ring, so please leave a message remembering to include your contact details. Calls, texts and e-mails are always returned on the same day.
Q. How early do I need to arrive for my session?
A: Please arrive at the exact time of your appointment or up to 5 minutes early.
Q. What hygiene procedures do you have in place?
A: Hygiene is paramount to my practice and I take all necessary steps and precautions to ensure a clean and healthy environment for your safety and comfort. Linens are used once per patient and boil-washed between each use. I cleanse my hands with antibacterial soap before treatment and after, and during treatment where necessary. All surfaces and equipment are also disinfected after use. All acupuncture needles are single-use, sterile and made of surgical steel, and are safely disposed of after each treatment.
Q. Is acupuncture covered by my private health insurance?
A: Most private health schemes cover acupuncture when performed by a properly qualified and licensed practitioner. I am registered with the ACI (Acupuncture Council of Ireland); ACI members are approved by Aviva, VHI, Laya Healthcare and HSA for Out-Patient insurance purposes.
Q. How long is a typical session?
An acupuncture initial consultation and treatment session usually lasts about one hour and a half. Follow up sessions usually take up to an hour. A therapeutic massage session typically lasts for about an hour.
Q. What methods of payment do you accept?
A: Cash. I am presently unable to accept cheques or credit cards.
Q. Do you have a Cancellation/No Show Policy in place?
A: Yes, I request that you cancel appointments at least 24 hours before the appointment time. Appointment times are held for each patient individually; this is your time slot, set aside specifically for you as a reservation. If you are unable to make your appointment please allow 24 hours notice so other patients can make use of my time.
Appointments cancelled with less than 24 hours notice may be charged at full fee. I attempt to keep costs as low as possible and as such a strict policy must be maintained. Work commitments cannot constitute an acceptable reason.
